{"id":2616288,"date":"2022-11-25T19:26:19","date_gmt":"2022-11-25T19:26:19","guid":{"rendered":"https:\/\/air.devsrm.com\/portchester\/?page_id=2616288"},"modified":"2022-11-25T20:06:50","modified_gmt":"2022-11-25T20:06:50","slug":"birthday-party-faqs","status":"publish","type":"page","link":"https:\/\/air.devsrm.com\/portchester\/birthday-party-faqs\/","title":{"rendered":"Birthday Party FAQ&#8217;s"},"content":{"rendered":"<div class=\"row justify-content-center\">\n<div class=\"col-lg-8 col-md-12 col-sm-12\"><div class=\"uk-scope\">\n<ul class=\"uk-accordion uk-text-left \" uk-accordion=\"\">\n\n        <li >\n\n    \n        <a href class=\"uk-accordion-title\">I\u2019m bringing in other people\u2019s children, can I sign the waiver for them?<\/a>\n\n        <div class=\"uk-accordion-content\">\n\n            \n            \n            \n                        <div class=\"uk-margin\">Unfortunately, no. The waiver MUST be signed by each child\u2019s parent or legal guardian \u2013 NO EXCEPTIONS. The waiver can be filled out ahead of time at the following link: <a href=\"https:\/\/www.airriderz.com\/port-chester\/waiver\/\">www.airriderz.com\/vaughan\/waiver<\/a>\nOnce they hit \u201csubmit\u201d we received the waiver in our system. Jumpers will not be able to participate if the waiver is not filled out by a parent or legal guardian\n\n<\/div>\n            \n            \n            \n            \n        <\/div>\n\n    <\/li>\n        <li >\n\n    \n        <a href class=\"uk-accordion-title\">When do we get access to the party Room?<\/a>\n\n        <div class=\"uk-accordion-content\">\n\n            \n            \n            \n                        <div class=\"uk-margin\">Party room access follows the party jump time. You do not have access during the jump time unless you rent the party room for that hour. <\/div>\n            \n            \n            \n            \n        <\/div>\n\n    <\/li>\n        <li >\n\n    \n        <a href class=\"uk-accordion-title\">What is your cancellation policy?<\/a>\n\n        <div class=\"uk-accordion-content\">\n\n            \n            \n            \n                        <div class=\"uk-margin\">Party Deposits are non-refundable. If you contact us 7 days prior to event, we can either cancel the party and turn your deposit into a credit note which can be used towards future party bookings, or general admission.  We can also reschedule the party if you already have a new date and time in mind. To do so, you can either email us at portchester.events@air.devsrm.com or call us at 914-999-0000. <\/div>\n            \n            \n            \n            \n        <\/div>\n\n    <\/li>\n        <li >\n\n    \n        <a href class=\"uk-accordion-title\">Are parents allowed to stay & watch, and do we have to pay for them if they do?<\/a>\n\n        <div class=\"uk-accordion-content\">\n\n            \n            \n            \n                        <div class=\"uk-margin\">We do suggest a drop off basis, however parents are allowed to stay in the park to watch free of charge. We would only recommend having one parent per child if necessary. We also can\u2019t guarantee seating for parents in the party rooms. <\/div>\n            \n            \n            \n            \n        <\/div>\n\n    <\/li>\n        <li >\n\n    \n        <a href class=\"uk-accordion-title\">How do I go ahead and book?<\/a>\n\n        <div class=\"uk-accordion-content\">\n\n            \n            \n            \n                        <div class=\"uk-margin\">Thank you for your interest in wanting to celebrate your child\u2019s special day with us here at Air Riderz! In order to book it you will need to have a waiver on file with us. If you have already been here before or have already filled one out, you can either book it online at the following link:   <a href=\"http:\/\/\">www.airriderz.com\/vaughan\/parties-events<\/a>\n\nYou can also give us a call at 905-695-7011 and we'll be happy to do it with you over the phone, or you can come in that way you can get card stock invitations before you leave.\n\n<\/div>\n            \n            \n            \n            \n        <\/div>\n\n    <\/li>\n        <li >\n\n    \n        <a href class=\"uk-accordion-title\">Are we allowed to bring in our own food?<\/a>\n\n        <div class=\"uk-accordion-content\">\n\n            \n            \n            \n                        <div class=\"uk-margin\">The outside food we allow are fruit, veggie, cold sandwich, wrap platters, coffee\/tea, water bottles and the cake or a dessert alternative. Items like additional pizza, drinks or chips will need to be purchased through us.<\/div>\n            \n            \n            \n            \n        <\/div>\n\n    <\/li>\n        <li >\n\n    \n        <a href class=\"uk-accordion-title\">When should everyone arrive?<\/a>\n\n        <div class=\"uk-accordion-content\">\n\n            \n            \n            \n                        <div class=\"uk-margin\">We would recommend everyone arrives 20-30 before the start of the jump\/climb time. This way we can get everyone\u2019s waivers checked, give them socks and wristband and ensure that nobody loses out on any if the fun!<\/div>\n            \n            \n            \n            \n        <\/div>\n\n    <\/li>\n        <li >\n\n    \n        <a href class=\"uk-accordion-title\">Do you have invitations?<\/a>\n\n        <div class=\"uk-accordion-content\">\n\n            \n            \n            \n                        <div class=\"uk-margin\">Yes, we do. You can either come in store during our open hours and pick up some cardstock invitations, or you can use the following link and print some out: <a href=\"http:\/\/\">https:\/\/www.airriderz.com\/port-chester\/parties-events\/invitations\/<\/a>\n\n<\/div>\n            \n            \n            \n            \n        <\/div>\n\n    <\/li>\n        <li >\n\n    \n        <a href class=\"uk-accordion-title\">Does this birthday child or children count as a jumper?<\/a>\n\n        <div class=\"uk-accordion-content\">\n\n            \n            \n            \n                        <div class=\"uk-margin\">Yes, please include the birthday child, or children in your guest list\n\n<\/div>\n            \n            \n            \n            \n        <\/div>\n\n    <\/li>\n        <li >\n\n    \n        <a href class=\"uk-accordion-title\">How many jumpers should I book for if I do not know how many people will be coming?<\/a>\n\n        <div class=\"uk-accordion-content\">\n\n            \n            \n            \n                        <div class=\"uk-margin\">We typically recommend booking for the maximum number of jumpers you think you may have, including the birthday child so you can have all the spots you may need. You will only be putting down a $75 deposit, and then no later than 24 hours before the party we ask that you send us a final total. Otherwise, billing will be based on the amount of jumpers given when the party was booked. Please note, we will allow up to 2 no-shows on the day of the event.<\/div>\n            \n            \n            \n            \n        <\/div>\n\n    <\/li>\n        <li >\n\n    \n        <a href class=\"uk-accordion-title\">How do we order the food?<\/a>\n\n        <div class=\"uk-accordion-content\">\n\n            \n            \n            \n                        <div class=\"uk-margin\">A week before the party, you will receive a food order form via email. On there, you will be able to select the pizzas and drinks that are included as well as any additional food, drinks, snacks that you would like to add on. <\/div>\n            \n            \n            \n            \n        <\/div>\n\n    <\/li>\n        <li >\n\n    \n        <a href class=\"uk-accordion-title\">Do you sell loot bags?<\/a>\n\n        <div class=\"uk-accordion-content\">\n\n            \n            \n            \n                        <div class=\"uk-margin\">Yes, we do! We offer 4 different types, specialty loot bags which includes a bunch of different fidget toys, Air Riderz Glow Shirts, Air Riderz drawstring bags, and Air Riderz Sports bottle package which includes a 30-minute upgrade pass, a pencil and bracelet.\n\n<\/div>\n            \n            \n            \n            \n        <\/div>\n\n    <\/li>\n    \n<\/ul>\n<\/div><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2616288","page","type-page","status-publish","hentry","entry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Birthday Party FAQ&#039;s<\/title>\n<meta name=\"description\" content=\"Experience fun and excitement at Air Riderz Port Chester! 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